Free shipping on orders over 5  ✦  Handmade in Fort Worth, TX

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Emily Estes. Below you’ll find important information regarding order processing, shipping timelines, and delivery expectations.

1. Order Processing

All orders are processed within [1–3 business days] after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand (such as product launches, promotions, or holidays), processing times may be extended.

If there is a significant delay with your order, we will notify you via email.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: [5–10 business days]
  • Expedited Shipping: [2–5 business days]
  • International Shipping: [7–21 business days]

Please note that delivery times are estimates and may vary due to carrier delays or external factors beyond our control (Estes World).

3. International Shipping

We currently ship to [list countries or “select international locations”].

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in shipping costs.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear.

5. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information (Estes World).

6. Lost, Stolen, or Damaged Packages

Emily Estes is not responsible for packages lost or stolen after delivery confirmation.

If your order arrives damaged or you experience an issue with your shipment, please contact us at [your email] within [7 days] of delivery with your order details and photos (if applicable). We will work with the shipping carrier to resolve the issue.

7. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Carrier issues
  • Weather conditions
  • Customs processing (for international orders)
  • High order volumes

We appreciate your patience in such cases.

8. Contact Us

For any questions regarding shipping, please contact:

Email: [your@email.com]
Business Hours: [Insert hours]